Project Manager

Samos Volunteers is looking for a project manager to be the on site senior lead for a team of five coordinators and a fluctuating number of volunteers (5-20) to deliver humanitarian services to people on the move on Samos.

Starting date: ASAP

Location: Samos, Greece

Minimum commitment: 6 months, full-time

Application deadline: On a rolling basis

**Key responsibilities of the role include, but are not limited to:**

**Oversee the activities and services of the Samos Volunteers project on the ground:**

- Work closely with the PSS, Logistics, Volunteer and Communications and Fundraising Coordinators to ensure the smooth running of services which are currently being provided from two locations: our two community centres Alpha City(in Vathi) and Alpha Land (in Zervou, in close proximity to the CCAC).
- Support the project development and implementation of the redesign of Alpha Land, designed to improve the variety and accessibility of services at Alpha Land.
- Support the Board in ensuring that Samos Volunteers is compliant with paperwork and legal requirements, in accordance with Greek law and the guidelines of the Ministry for Migration and Asylum;
- Develop new internal policies and processes to support the integration of the new projects and develop institutional memory.
- Manage relationships with local partners and stakeholders, such as donors, other NGOs, the accountant, lawyer and civil engineer;
- Responsible for emergencies and safety on the ground;
- Play a leading role in bolstering volunteer team morale and actively work to resolve and manage potential issues within the team;
- Engage in conversations around the Code of Conduct and behavioural issues among the Volunteer team, ensuring that team members understand the complexity of humanitarian work;
- Monitor and (if needed) take the necessary steps to maintain the organisational culture of SV;
- Chair the weekly Team Meeting and Field Coordination Meeting;
- Chair the bi-weekly Samos Coordinators Meeting;
- Join the monthly Board meeting and act as the primary contact to relay information from the field;
- Ensure the timely completion of necessary reporting (internal and to funding partners);
- Oversee Samos Volunteers’s GDPR practices;
- Liaise with other NGOs and projects operating on Samos, offering support where needed and working with others to identify potential service gaps;
- Have weekly supervisory shifts in the Community Centres.

**Management of a team of four Field Coordinators:**

- Work closely with the Field Coordinators to ensure that they get the support and resources they need to deliver a high standard of service in their activity area;
- Chair the weekly Field Coordinators Meeting;
- Recruit and train new Field Coordinators, with the support of the outgoing Coordinator and a member of the Board;
- Ensure that on-boarding, training and management of Officers and volunteers is followed up by the responsible Coordinator;
- Have monthly individual check-ins with the Coordinators and be responsible for their well-being;
- Be responsible for covering shifts and most tasks of Field Coordinators when they are on-leave.

**Finances:**

- Keep an overview and prepare the Coordinators monthly stipend payments;
- Responsible for the financial overview of the organisation in coordination with the Board and Fundraising Team.
- Monitor bank accounts and monthly spending in cooperation with the Board.
- Support with grant applications and project proposals.
- Manage the petty cash and the credit cards;
- Work with the coordination team to set the yearly budget, supported by the responsible board member, and report on this to the board at meetings;
- Collect invoices and upload them into the accounting system.

**Key Requirements:**

- Minimum commitment of 6 months and ability to stay in Greece without visa support;
- Fluent in written and spoken English
- Previous experience in project management and administration, in a supervisory role and/or leading a team;
- Previous experience in the humanitarian context, preferably in Greece;
- Excellent interpersonal and communication skills, ability to interact with various actors and express ideas and concepts in written and oral form;
- Commitment and willingness to work in a challenging and dynamic environment, with new challenges arising everyday;
- Confidence in guiding a big and multi-cultural team of people holding different opinions and perspectives;
- Confidence in decision-making and dealing with moral dilemmas that may arise;
- Ability to structure and lead meetings, both online and in person.

**Desirable skills, knowledge, experience:**

- Good understanding of the asylum process in Greece;
- Awareness of the cultural diversity of the camp community;
- Experience in leadership positions in grassroots organisations operating in Greece is an asset;
- Knowledge of administrative procedures;
- Farsi, Arabic, Greek or French languages are a plus; Tigrayna, Wolof, Somalian and Creoles are