Multi Country Representative for MENA, based in Amman

## **BACKGROUND ON IMPACT INITIATIVES**

IMPACT Initiatives is a humanitarian NGO based in Geneva, Switzerland. The organization supports evidence-based decision-making for humanitarian and development programming through data collection, analysis, and dissemination.

IMPACT is the implementing partner of REACH, a multi-agency initiative created in 2010 that supports humanitarian actors to improve planning and decision-making through in-depth, reliable information and analysis. All of IMPACT’s programs are implemented in support of humanitarian coordination structures.

IMPACT’s team comprises specialists in data collection, management, and analysis, as well as experts in humanitarian response, GIS, and remote sensing.

**We are currently looking for a Multi-Country Representative (MCR)** to oversee integrated missions and lead regional engagement in the Middle East and North Africa (MENA).

**Position**: Multi-Country Representative (MCR)

**Contract duration**: 24 months (100%)

**Location**: Amman, Jordan

**Starting Date**: ASAP.

## **REGIONAL PROFILE**

In 2025, IMPACT opened a Regional Hub in Amman, Jordan. This office hosts integrated missions across MENA, including country-based or remote programmes that are not sustainable as fully independent missions. The office also hosts regional and support teams.

As of June 2026, IMPACT has two *independent* missions in MENA (OPT and Syria) and three *integrated* missions (Yemen, Lebanon, and Libya).

## **FUNCTIONS**

Under the supervision of the IMPACT Regional Coordinator for MENA and Asia, the MCR leads and manages the Multi-Country Office and the regional Hub in Amman. Key functions include:

- **Mission management**: Oversee and lead program teams assigned to or shared across *integrated* missions in MENA (currently Yemen, Lebanon, and Libya).
- **Regional representation and fundraising**: Represent IMPACT with regional stakeholders, lead regional fundraising efforts, and build partnerships outside of *independent* missions.
- **Office and Hub set-up, and operations**: Lead the setup and structure of the Amman Multi-County Office and Hub to host and facilitate regional administrative, operational and programmatic support tailored to regional needs.

## **RESPONSIBILITIES**

***Team management***

- **Direct oversight**: Provide leadership and management to *integrated* mission teams as well as pooled and/or dedicated regional programme staff.[\[1\]](https://reliefweb.int/#_ftn1) Establish team structures that can deliver outside *independent* missions, in line with IMPACT guidance.
- **Regional hosting**: Host regional admin/operations teams and (if needed) de-localized global staff, who remain functionally managed by HQ. Host mission-aligned staff, who cannot be based in their *independent* mission, due to operational / access constraints.
- **Collaborative support**: Work in close collaboration with *independent* missions in the region, while regalian functions and line management responsibilities for *independent* missions remain centralized at HQ.

***Office development and operational oversight***

- **Multi-country office set-up:** Design and implement an efficient administrative and logistical system for the office, aligning it with IMPACT’s global standards.
- **Risk management:** Ensure effective risk management, including security, financial, and operational risks, implementing mitigation strategies in collaboration with HQ.
- **Legal and compliance**: Where relevant, lead IMPACT’s registration process and ensure the office’s compliance with local laws, managing admin or legal challenges.

***Representation and external engagement***

- **Regional representation:** Act as IMPACT’s representative with regional and *integrated* mission stakeholders, including donors, UN agencies, and local partners covering MENA. Remain informed on *independent* mission priorities to support regional donor engagement when relevant.
- **Partnership development:** Build partnerships across the region (i.e., MENA), with a focus on forming robust, sustainable alliances with organizations that can facilitate IMPACT’s research and programmes, beyond established country missions.
- **Context awareness**: Maintain a strategic understanding of regional trends, needs, and opportunities, and coordinate with HQ and *independent* missions in MENA as well to leverage this knowledge for advocacy and to influence relevant decision-making.
- **Strategy and program development**
- **Strategy development**: In coordination with IMPACT HQ, develop a comprehensive regional strategic framework for MENA, defining the vision and priorities for IMPACT’s activities and coverage across the region, beyond existing country missions, as well as for *integrated* country missions, as appropriate.
- **Programme strategy implementation:** Lead team(s) on the development of regional and *integrated* mission programmes, aligned with IMPACT’s regional strateg