Head of Systems and Operations for Zambia

**Country Programme:** Zambia

**Contract Length:** 1 year, with the possibility of extension

**Base:** Lusaka

**Starting date:** to be agreed upon

**Line Manager:** Country Director

**People in Need** (PIN) is a Czech-based international non-governmental organization (NGO) that has provided humanitarian and development assistance across more than 20 countries since 1992. Today, PIN stands as one of the largest organizations of its kind in Central and Eastern Europe, supporting vulnerable communities in Asia, Africa, the Middle East, and Eastern Europe. PIN empowers civil society, advocates for human rights, and promotes social inclusion both at home and abroad.

## **About the Zambia Country Programme of People in Need:**

*People in Need (PIN) is an international non-profit organization providing relief and development assistance in over 20 countries worldwide. Formed in 1992, PIN has grown to be the biggest organization of its kind in Central Europe, providing relief where it is needed, and empowering civil society in Czech Republic, Eastern Europe, Africa and Asia.*

*We have been present in Zambia since 2017. Our main office is in Mongu, Western province, and we have been implementing projects focusing on multisectoral response covering nutrition, agriculture, livelihood, education, WASH and energy.*

## **About the role:**

*Under the direct supervision of the Country Director, the Head of Systems and Operations (HoSO) will be responsible for providing technical support, guidance, and supervision to the finance, logistics and HR departments. HoSO will ensure that procedures and processes are in place, unified, and in line with PIN´s and donor guidelines. HoSO also directly leads the process of development and staff capacity building across the departments in terms of the systems and operations.*

## **Main Duties & Responsibilities:**

- Ensure that Systems and Operations support the implementation of the Country Strategy and that procedures and regulation