Emergency Programme and Operations Officer (Middle East)

**Emergency Programme and Operations Officer (Middle East)**

**12-month Fixed Term Contract. Full Time. Hybrid working (2 days per week in the office)**

**Location: Amman, Jordan**

**Salary: 38,300 Jordanian Dinars per year (USD equivalent of c. $54,003)**

*If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.*

**About us**

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love.

We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

**About the role**

Reporting in to the Humanitarian Lead, the **Emergency Programme and Operations Officer** will support the Programme and Partnership Lead, the Programme and Partnership Coordinator, and the Humanitarian Lead to actively manage Emergency Appeals. The role will ensure Christian Aid is prioritising locally led humanitarian approaches and maximising impact.

Acting with humility, respect, and mutuality the post-holder will ensure that Christian Aid works with partners to maintain internal documentation to ensure risk compliance, and reporting requirements with appeal funders.

The role will support partners, and other stakeholders in a range of areas including monitoring and evaluation, financial accountability and
will connect with technical support where needed.

The role will communicate and work well with partners and share information related to partners and their work both internally and externally.

Some of the main areas of responsibility for the **Emergency Programme and Operations Officer** include:

- Manage relationships with Key Stakeholders in the Appeal including CA Colleagues, Local and National partners, networks, DEC peer agencies, and ACT Alliance members.
- With oversight from the programme and partnerships lead provide or make available operational support to a dynamic portfolio of partners, using decolonised and localised approaches that support them in their work and foster a mindset of connection and enhance collaboration.
- Provide support to partners to ensure impact is effectively monitored, reported, and shared across internal and external stakeholders
- With support from the Humanitarian Lead, and the Humanitarian Appeals Manager ensure projects and programmes are delivered with impact in line with agreed aims, with funds used for designated purposes.
- Collaborate and contribute to global discussions to advocate for and share learnings about more people-centred approaches to humanitarian aid, including with donors, peer agencies, supporters, ACT Alliance, and the DEC to support with a culture of continuous learning

**About you**

**Who we are looking for:**

**Essential:**

- An understanding of the current thinking related to locally led humanitarian approaches.
- Significant experience working with programme cycle management systems.
- Demonstrated experience of working in partnership with Civil Society Actors responding to crisis and an understanding of partnership approaches.
- Detailed understanding of partnership, and appeal cycle management, tools and techniques.
- Significant experience of budget monitoring and reporting for Appeal Funders such as the DEC, and ACT.
- Highly developed communications skills, both writing and verbal including the ability to write clear, concise reports.
- Highly developed ability to build effective working relationships across organisations.
- Highly developed interpersonal skills, including the ability to influence, motivate and inspire others to take up new challenges.

**Desirable:**

- Experience with Christian Aid programme systems such as IPIM’s.
- Fluency in both Arabic and English.
- Educated to degree level, ideally in development studies, international relations, or humanitarian response

**Further information**

*At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.*

*We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a caree