Operations Manager, (P-4), FT, #136779, Rome Common Services Center (CSC), Rome, Italy

The post of Operations Manager, Common Services Center (CSC) reports to the PFP Deputy Director, Operations and Finance. The role will provide strategic leadership and overall direction to the CSC activities to support UNICEF’s core values and business objectives.

The incumbent will lead the multi-disciplinary teams and manage cross-functional services that directly impact the CSC performance. As a Strategic Business Partner, the incumbent will be responsible for leading results, drive change, provide risk informed, solution-focused analysis, and contribute to delivering results for children.

The CSC serves multiple Divisions including their Senior Management team with very specific functional needs and work mandates.  The role has a critical accountability to these Divisions, must balance competing priorities while ensuring equity in service delivery and maintain neutrality across the diverse mandates.