Head of Operations for Ethiopia

**Contract Length:** 1 year with the desirable extension

**Base:** Addis Ababa with regular trips to field offices

**Line Manager:** Country Director; technically the HoO is supervised by the Regional Head of Systems and Operations based at HQ

**Starting date:** April 2026

**Terms:** National posting

## **About the role:**

The Head of Operation (HoO) is a member of the country programme senior management team (together with the Country Director (CD), Head of Programmes (HOP) and Head of Finance (HoF)) and shares responsibility for the effective and efficient delivery of People in Need’s (PIN) country programme. Specifically, the role of the HoO is to manage and improve the support systems and operations required to achieve this objective comprising of Logistic and Procurement. In performing this role, the HoO also ensures an enabling environment for the implementation of the country programme, while maintaining operations and systems that meet with the accountability requirements of PIN and its donors.

## **Duties & Responsibilities:**

**Strategic Leadership**

- The HoO assists the CD in the management of the country programme, participates in the senior management meetings, and pro-actively takes part in the decision-making processes;
- Ensures that systems and operations support the implementation of the country programme strategy and that procedures and regulations are implemented in full transparency and in accordance with donor and PIN rules;
- Represents PIN towards local authorities, donors, partners, and other stakeholders;
- Is responsible for adequate staffing of all supervised departments in order to achieve efficient delivery of People in Need’s (PIN) country programme;
- Promotes team spirit, a culture of respect, personal responsibility, transparency, and openness.

**Logistics**

- Manage the Logistic team while ensuring they have sufficient capacity both in number and qualification and securing their continuous capacity building based on per