Head of Communications and Engagement

**EXTERNAL ANNOUNCEMENT**

**TITLE: Head of Communications and Engagement**

**Contract Type: National**

**TEAM/PROGRAMME: Advocacy, Campaign, Communications and Media (ACCM)**

**LOCATION: Bangkok, Thailand**

**CONTRACT LENGTH: Open-ended**

**ROLE PURPOSE:**

The Head of Communications and Engagement will provide overall leadership, management and strategic direction to Save the Children’s communications, campaigns, media, brand, and broader audience engagement work in Thailand. S/he will oversee the development and implementation of communication strategies that strengthen Save the Children’s reputation, increase public awareness of children’s issues, enhance audience engagement, and support communications for fundraising.

The post holder will ensure Save the Children’s representation, communications activities, content and products are coherent, creative, impactful and effective in order to achieve policy change, public awareness and behavioural shifts that improve the lives and uphold the rights of vulnerable and marginalised children in Thailand, in line with the organisation’s strategic priorities. Working closely with the Strategy, Programme Quality and Impact (SPQI) Director and Executive Director (ED), the post holder plays a critical role in networking and relationship building with relevant external stakeholders and represents the organisation’s views as needed. The post holder will also develop and implement effective communications and media strategies that increase visibility, supporter engagement and public trust.

The post holder will play a key role in developing compelling content and engagement strategies across digital, media and public channels, while supporting donor visibility, resource mobilisation and individual giving initiatives.

The post holder will report directly to the Executive Director and work closely with the SPQI Director, fundraising teams and programme teams, to identify influencing and communication opportunities as well as proposals that will require inputs on campaigns, visibility and communications. This role will collaborate closely with the relevant colleagues in global teams as well as other Save the Children organisations in the region to ensure the effective delivery of campaign and communication strategies.

**SCOPE OF ROLE:**

**Reports to:** Executive Director

**Staff reporting to this post:** Communications and Multimedia Coordinator, Communications officer, Brand and Media Coordinator, Comms and Engagement intern.

**Role Dimensions:** Regular contact with content, campaign and communications staff in other organisations, local implementing partners, and Save the Children staff from global, member and regional teams. This post holder will manage project specific comms and engagement budgets.

**KEY AREAS OF ACCOUNTABILITY:**

**Communications and Media**

- Ensure good external representation of Save the Children through communications materials and the management of Save the Children's online and offline presence for Thailand.
- Ensure safeguarding in content collection and dissemination and guide the creation compelling content that elevates the voices of communities especially children and showcases Save the Children's impact.
- Develop and lead a communications strategy that identifies key audiences and develops key messages and products
- Ensure communication products effectively communicate programme impact to supporters, donors and the wider public.
- Oversee production of high-quality, accurate, clear and consistent information and communications outputs that highlight the situation in Thailand for children, including case studies, feature stories, and blogs with support from Communication Coordinator
- Ensure brand consistency and integrity across all platforms and products.
- Oversee production of high-quality information and education materials, and/or visually appealing and brand-aligned external marketing materials for programme teams according to strategic priorities with support from Communication Officer/Consultant
- Support the development of communication strategic plans for programme teams
- Support Business Development and Fundraising teams through donor-facing communications materials, campaign messaging and stewardship content.
- Lead Thailand’s media strategy for both national and international media (based in Thailand) where appropriate to ensure that Save the Children is front and centre of issues in the news spotlight that concern children in Thailand.
- Build, maintain and grow relationships with legacy media and new media in Thailand and support the team to ensure timely and effective media coverage.
- Aim to make Save the Children the Number 1 share of voice in the media whenever possible on high visibility issues and crises impacting children in Thailand.
- Support the team to ensure a strong bench of trained and capable media spokespeople who can speak confidently to national and international media about our responses