Disaster Response Coordinator

About Us

At Heart to Heart International we are committed to strengthening communities through equitable access to healthcare and humanitarian support. As a mission-driven nonprofit, we believe financial stewardship is key to maximizing impact and fostering trust with our donors, partners, and the communities we serve.

Position Summary

The Coordinator will support the Disaster Response Team’s (DRT) ongoing projects, primarily the disaster response training program, information management, and the continuity of ongoing projects during responses. This role supports deployments, volunteers, and staff throughout all phases of disaster response. Office hours are typically considered to be Monday-Friday 8:00 am - 5:00 pm with a 40 hour work week unless otherwise dictated by manager or disaster response circumstances.

Responsibilities

Duties will include but not be limited to

- Monitor developments in areas of crises globally, including sudden-onset disasters, and produce briefings to inform HHI staff of developing/ongoing disasters on a 24/7 routine and emergency basis as part of the DRT On Call schedule.
- Coordinate the appropriate resourcing of staff and volunteers, including the development, delivery, feedback, and improvement training.
- Maintain the Learning Management System (LMS) platform (for DRT Trainings only), enroll staff and volunteers, track training progress, and work with Volunteer Engagement to manage all aspects of DRT engagement.
- Serve as the DRT’s focal point for information management by implementing appropriate file structures, leading strong data management systems, and controlling document versions for all DRT projects.
- Produce and share timely updates on response activities and impact verbally or in written format to internal and external audiences as required.
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Support development of guidelines, policies and procedures according to don