Digital Programme Development Manager Sudan (National role)

## Background:

NRC Sudan has a high ambition for promoting programming that use digital tech-enabled approaches that will allow for improved and scalable access to information, two-way communications, and accountability to millions of affected people. To successfully integrate digital programming into all core competencies, the Sudan Country Office will invest in creating a digital culture via building staff capacity and expertise in digital tools and technology, specifically on data analysis, visualisation, and data protection. NRC Sudan will also apply digital technology-enabled implementation modalities.

## What you will do:

The Digital Programme Development Manager will continue to lead an innovative and evolving unit for NRC Sudan that increases communications, connectivity, and e-cash for conflict- and displacement-affected people in Sudan. Specifically, the PDM will closely support Core Competency and Area Office teams to progress on their various initiatives on and around digital technology-enabled assistance, including enhanced information management; work with the M&E team on accountability for affected population and complaints and feedback mechanism; work with Global Digital on emergency programming pilots supported by digital transformation.

The position holder will work closely with programme management team to ensure that assistance complements and enhances the use of digital technology. The role will also involve coordination with the wider community and with the private sector on the delivery mechanisms. The Digital PDM will report to the Head of Programme Support and work closely with all relevant CC Specialists, Programme Development Managers (PDM), Cash and Voucher Assistance Adviser, and Area Managers.

The following is a brief description of the role.

Generic responsibilities:

1. Ensure compliance and adherence to NRC regional and country strategies, Head Office strategic priorities, policies, core competencies tools, handbooks and guidelines, including Safe and Inclusive Programming;
2. Support the institutionalisation of digital technology-enabled programming in NRC Sudan and uphold the implementation of quality information management, where seen as feasible. This will include the development of the Digital programme strategy, guidelines, technical SOPs, training materials, and results frameworks, ensuring relevance and applicability to all CCs and integrated programming;
3. Lead in designing and refining the digital technology delivery approach most appropriate to the Sudan context.
4. Actively design and draft programme concepts, proposals, and budgets. Coordinate the timely preparation of quality digital tech-based programming reports for both stand-alone and integrated activities.
5. Coordinate and manage Digital project implementation (activities, budget and project documentation) in line with proposals, strategies, and donor requirements.
6. Work closely with the M&E team in the implementation and improvement of the DCH and its contribution to remote data collection, complaints and feedback mechanism, monitoring and evaluation plan, and development and use of adapted tools and processes.
7. Line management and capacity building of Digital programme staff and ensure transfer of skills.
8. Promote the rights of IDPs, refugees, and returnees in line with the advocacy strategy.

Specific responsibilities:

1. **Strategy and Programme Development**

- Strengthen strategic frameworks that demonstrate and promote the integration of digital tech-enabled approaches with other sectors.
- With Core Competency Specialists, identify opportunities for creative, innovative, and integrated digital programming.
- Develop and implement improved connectivity/ access to data programme, including in rapid responses.
- Explore new digitalisation initiatives or support digital operations in other NRC Sudan programmes – including use of Geographic Information Systems (GIS) in programmes - or advocacy and media.
- Provide strategic planning, policy development, and oversight of ICT integration into the Sudan Mission project proposals and programmes.

**2. Programme Management and Technical Support, Oversight, Supervision, and Capacity Building**

- Overall budget management for the digital portfolio implemented and ensure appropriate burn-rates are maintained and that solutions to over/under expenditure are applied.
- Oversee roll-out, operations, and advanced application of the NRC ‘CORE’ programme beneficiary database and/or alternative case management platforms.
- Provide support to pilot mobile money, digitalising ICLA and Camp Management case management, and digital cash registration and e-vouchers across Cash Assistance, Emergency Response, WASH, and Education (EdTech);
- Develop partnerships, including with mobile network operators and specialist digital service providers (including other NGOs).
- Support coordination and advocacy efforts to improve digitalisation of broader humanitarian r