Digital Impact Specialist, (P-3), FT, #136786, Rome Common Services Center (CSC), Rome, Italy

Under the supervision of the Chief PFP-ICT (P5) with a dotted line to Operations Manager (P4), the incumbent will act as the crucial bridge between operational ICT support staff and the business, including management, and coordinate the overall ICT services in Rome. It is responsible for directing, supporting, quality assuring, and managing the day-to-day performance of ICT services. It ensures systems and services are available, stable, secure, and aligned with business needs while mentoring ICT staff and managing technical projects.