AI Business Analyst

**Job Highlight**
This role combines business analysis, data analytics, and knowledge management in the context of cutting-edge AI deployment. You'll gather requirements from field offices across 80+ countries, measure whether AI solutions are actually delivering value, and build the documentation and catalogues that keep the whole operation running. It's ideal for someone who is analytical, structured, and wants to see their work directly inform how AI scales globally.

**Job Specific Context**
The AI Centre of Excellence is being established with the ambition of rolling out a robust AI infrastructure and innovative AI-based solutions, ensuring scalability for future growth and technological advancements.This position provides the analytical and documentation backbone for the AI CoE - gathering requirements, measuring adoption, and maintaining the knowledge base that ensures AI solutions are well-understood, properly documented, and continuously improved based on evidence.

**Role Purpose**
Under the supervision of the AI Adoption Coordinator, the AI Business Analyst provides the analytical foundation for the AI Centre of Excellence. This role elicits and documents business requirements, maps workflows, analyses adoption data, and maintains the knowledge base that underpins solution design, rollout decisions, and continuous improvement.

**Functions / Key Results Expected**
1. Contextual Analysis & Solution Validation

• Analyse business needs across HQ practices and field offices to ensure AI solutions are designed, configured, and documented for the specific context and use cases of their target users.

• Validate the relevance and fit of AI solutions for target audiences by reviewing user needs, contextual requirements, and field conditions before and during rollout.

• Conduct structured requirements-gathering sessions, including interviews, workshops, and surveys, with field and HQ stakeholders.

• Document business needs as user stories, process flows, and fu