Support Services Senior Assistant

**Job Highlight**
Drive smooth office operations by supporting administration, logistics, and client-focused services.

**About the Region**
The Europe and Central Asia Regional Office (ECR), based in Geneva, is responsible for the effective management, coordination and oversight of UNOPS operations across the region. The ECR region spans the Western Balkans, Ukraine and Eastern Europe, Central Asia, South Caucasus, and Türkiye, where UNOPS works with partners to achieve sustainable impact in health, education, environmental management, housing, rule of law, good governance, economic development, and social inclusion. With a wealth of experience in procurement, infrastructure, project and grant management, UNOPS in the region directly implements projects, provides technical advisory services and capacity building to advance the Sustainable Development Goals in support of national governments.

**About the Country/Multi-Country Office**
Since opening in 2019, the UNOPS Austria Multi-Country Office (AUMCO) in Vienna has served as a hub for operations across 12 countries in South-East Europe, Türkiye, the South Caucasus, and Central Asia. AUMCO delivers technical expertise, operational support, and sustainable infrastructure solutions for governments, donors, and international financial institutions. Flagship initiatives include Blueing the Black Sea—a GEF and World Bank partnership to reduce pollution and promote sustainable development—and Türkiye’s post-earthquake recovery programme, enhancing protective services for women and children. In Albania, projects revitalise cultural heritage and advance digital justice, while in Kosovo, new university infrastructure supports higher education. In Georgia, AUMCO facilitates the Eastern Partnership European School and strengthens rule of law and digital health access. Across Central Asia, activities range from health system strengthening in Uzbekistan to hazardous waste management in Tajikistan. AUMCO also supports UNOPS’ global Water, Environment, and Climate portfolio, reinforcing its role as a regional and thematic centre of excellence.

**Job Specific Context**
The Support Services Senior Assistant supports the effective and efficient delivery of administrative, logistics, office procurement, and operational support services within the UNOPS Tashkent Office. The role contributes to the smooth implementation of office operations by assisting with administrative processes, travel and logistics coordination, procurement support, protocol matters, asset and inventory management, and other support service functions in compliance with UNOPS rules, regulations, policies, and procedures.

**Role Purpose**
Under the direct supervision of the Support Services Senior Officer and the overall guidance of the Head of Support Services, the Support Services Senior Assistant supports office operations by carrying out a range of administrative and operational processes, ensuring accuracy, efficiency, and high quality service delivery.

**Functions / Key Results Expected**
Administrative Support

• Provides administrative and operational support to office activities and service functions in accordance with established policies, procedures, and organizational guidelines. Assists in coordinating routine office processes and client service activities to ensure timely and efficient support to personnel and stakeholders.

• Supports the maintenance of administrative records, files, commitments, expenditures, and related documentation to ensure accuracy and compliance with applicable procedures and controls.

• Assists with inventory/asset management activities, including tracking, recording, and issuing office supplies and equipment, while maintaining accurate inventory records.

• Processes and reviews travel requests, supporting documentation, and related administrative transaction s to ensure completeness and compliance with established procedures. Processes and reviews travel requests, supporting documentation, and related administrative transaction s to ensure completeness and compliance with established procedures.

• Provides transactional and data entry support within OneUNOPS (ERP) systems and other administrative platforms, as assigned.

• Responds to routine administrative inquiries and provides general office support to staff, clients, and visitors, contributing to effective day to day office operations.

• Support in protocol matters, ensuring efficient delivery of client services, including registration and de-registration of personnel  with host government authorizations.

Logistics and Operations Support

• Process travel claims, travel related payments, and supporting documentation.

• Organize shipments and customs clearance arrangements for incoming and outgoing UNOPS shipments.
Prepare shipping and customs documentation and coordinate timely follow up actions

• Prepare documentation for security clearances.

• Organize airport pickups, , customs, and hospitality su