job
Payroll Assistant
UNOPSUnited NationsPayrollEntry LevelICA - LICA - Support - Regular
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Full Description
**Job Highlight**
Drive accurate and compliant payroll operations by providing essential support across compensation processing, query resolution, and data management.
**About the Region**
The United Nations Office for Project Services Global Shared Service Centre (GSSC) was established to deliver efficient, standardized, and cost-effective transactional services that strengthen the operational capacity of UNOPS worldwide. The GSSC provides high-quality support in key areas including personnel contract administration, payroll, finance, and accounting.
For young professionals, working at the GSSC offers a valuable entry point into the United Nations system through essential back-office service delivery functions. The Centre provides a dynamic, collaborative, and development-oriented environment that enables staff to gain practical experience, build professional competencies, and develop a strong understanding of UNOPS operations and the broader UN system.
**About the Country/Multi-Country Office**
The presence in Thailand is anchored by the Global Shared Service Centre (GSSC). This unit was specifically established to provide internal, global, and cost-effective transactional services that enhance the overall operational capacity of UNOPS. By standardizing systems and procedures from its Bangkok hub, the office ensures that the organizational infrastructure remains robust and capable of supporting global mandates from a centralized, high-performing location within the region.
**Job Specific Context**
Under the guidance and supervision of the GSSC Payroll Manager and the day-to-day guidance / direct supervision of a Payroll Officer / Payroll Senior Officer, the Payroll Assistant supports the provision of payroll services in the GSSC and ensures high quality, accuracy, and consistency of work. The Payroll Assistant promotes a client-oriented approach consistent with UNOPS rules and regulations.
**Role Purpose**
The Payroll Assistant supports the accurate and timely administration of payroll services provided to personnel. The incumbent is responsible for ensuring compliance with UN/UNOPS rules and regulations, maintaining data integrity and confidentiality, and contributing to efficient financial and human resource operations.
**Functions / Key Results Expected**
1.Process UNOPS payroll accurately and on time.
• Process and maintain UNOPS personnel payroll information, including new hires, terminations, changes in pay and deductions, and payment instructions.
• Calculate and process personnel pay, including earnings and deductions.
• Maintain and update payroll records and databases
• Archive payroll supporting documents properly
• Reconcile and balance payroll accounts
• Keep abreast of changes in UN/UNOPS payroll policies and rules
• Collaborate with payroll stakeholders to ensure the payroll process is in compliance with UNOPS regulations and rules
2.Respond to payroll-related queries/requests and resolve payroll-related issues
• Attend to payroll-related queries timely and accurately, and ensure responses to queries conform to the provisions, rules, and regulations of UNOPS
• Investigate erroneous entitlements and take appropriate corrective actions.
• Make adjustments in a timely manner to counteract previous mistakes and get payroll back in balance
• Maximize the use of technology to keep the projects/clients informed of their payroll elements and changes thereto, and communicate with local offices regarding missing documentation or any other issues related to discrepancies between their entitlements and claims.
• Provide payroll reports to the stakeholders in compliance with the UNOPS Financial Rules and Regulations
• Support relevant coordination with the internal stakeholders and/or ad-hoc payroll adjustment process in alignment with the monthly payroll account reconciliation
• Coordinate with internal stakeholders to ensure quality administration and payroll process
3.Support in the facilitation of knowledge building and knowledge sharing, focusing on the achievement of the following results
• Participate in the training for the operations/ projects personnel on Payroll
• Contribute to knowledge networks and communities of practice
• Perform testing for the accuracy of the implementation and/or system enhancement
**Skills**
Administrative Assistance, Creative Services, Data Analysis, Human Resources, Interpersonal Communication, Payroll Analysis, Payroll Processing
**Education Requirements**
Required:
• Secondary school (or equivalent) with 4 years of relevant experience OR
• A bachelor’s degree (or equivalent) in any discipline with 0 years of relevant experience is required.
Desired:
• A globally or nationally recognized professional certificate in Payroll is desired.
**Experience Requirements**
Required:
• Relevant experience is work in any area of supporting payroll, accounting, HR administration, and/or General Administration.
• Experience in the use of collab
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