job

HR Officer

Organization Ghiras Al-NahdaLocation Syrian Arab RepublicType FULL TIMEPosted 20 May 2026Deadline 2 Jun 2026
Human Resources
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Full Description

**Job Purpose** The HR Officer supports the day‑to‑day operations of the Human Resources department, ensuring accurate and timely execution of recruitment, onboarding, personnel administration, payroll support, employee relations, and compliance with local labor law and organizational policies. The role acts as the first point of contact for employee queries and assists the HR Coordinator in building a professional, efficient, and compliant HR function. **Duties & Responsibilities:** **1. Recruitment & Onboarding** - Prepare and post job advertisements on relevant platforms (social media, job portals, university networks). - Screen incoming CVs, maintain a shortlist, and coordinate interview schedules with hiring managers. - Participate in interview panels as needed, ensuring structured, competency‑based questions. - Conduct reference checks and assist in background verification (criminal record, employment certificate). - Prepare offer letters, employment contracts, and onboarding documentation. - Organize induction sessions for new hires (presentation of policies, tour, collection of documents). **2. Personnel Administration & Record Keeping** - Maintain accurate physical and digital personnel files (contracts, ID copies, leave records, performance evaluations, training certificates). - Track contract expiry dates, probation end dates, and visa/work permit renewals (if applicable). - Process employment certificates, salary certificates, and other HR letters upon request. - Archive separated employee files in line with data retention policy. **3. Payroll Support & Benefits** - Collect and verify monthly attendance, leave requests, and overtime records. - Prepare payroll input data (new hires, salary changes, deductions, terminations) for review by HR Coordinator. - Assist in the administration of social security registration and monthly declarations. - Support health insurance enrolment and claims follow‑up. **4. Employee Relations & Policy Implementation** - Serve as the first point of contact for employee queries on HR policies, leave, and benefits. - Escalate complex cases (grievances, disciplinary matters, safeguarding concerns) to the HR Coordinator. - Assist in conducting internal investigations (document collection, witness interviews) under supervision. - Ensure consistent application of the employee handbook and code of conduct. **5. Compliance & Reporting** - Assist in preparing HR documents for internal and donor audits. - Generate regular HR reports (headcount, turnover, recruitment status, leave balances). - Keep abreast of changes in Syrian labour law and inform the HR Coordinator. - Support the implementation of safeguarding and PSEA policies within HR processes. **6. Training & Development Support** - Coordinate training logistics (room booking, participant lists, materials, certificates). - Maintain a training database (attendance, evaluation scores, certificates). - Assist in collecting training needs assessments from department heads. **Person Specification (Required)** - Education bachelor's degree in human resources, Business Administration, or a related field. - Experience 2–4 years of experience in an HR generalist or officer role, preferably in an NGO or similar environment. - Language Fluency in Arabic (spoken and written); good working knowledge of English (emails, reporting, templates). - Technical skills Proficient in Microsoft Office (Word, Excel, Outlook). Experience with HRIS or database management is an advantage. - Knowledge Understanding of Syrian labor law, social security procedures, and HR principles. - Personal attributes High level of discretion, attention to detail, strong organizational skills, empathy, and ability to work under pressure. **Core Competencies** - Integrity & confidentiality Handles sensitive employee data with discretion and professionalism. - Communication Clearly explains policies and procedures; listens actively to employee concerns. - Problem‑solving Identifies issues and proposes practical solutions within policy boundaries. - Teamwork Collaborates effectively with HR colleagues, finance, and other departments. - Adaptability Adjusts priorities based on changing organizational needs (e.g., emergency recruitment, audit requests). **Working Conditions & Reporting** - **Location:** Damascus office‑based (some field visits may be required). - **Hours:** Full‑time, Sunday – Thursday (flexibility during peak periods). - **Reporting line:** HR Assistant → HR Officer → HR Coordinator

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