Support Services Senior Officer

**Job Highlight**
This is an excellent opportunity to contribute to UNOPS' mission in Uzbekistan by providing essential support services that enable the successful implementation of critical projects. The position offers a challenging and rewarding work environment, exposure to a wide range of operational functions, and opportunities for professional growth and development within a leading international organization.

**About the Region**
Austria Multi-Country Office (AUMCO)

Since opening in 2019, the UNOPS Austria Multi-Country Office (AUMCO) in Vienna has served as a hub for operations across 12 countries in South-East Europe, Türkiye, the South Caucasus, and Central Asia. AUMCO delivers technical expertise, operational support, and sustainable infrastructure solutions for governments, donors, and international financial institutions. Flagship initiatives include Blueing the Black Sea—a GEF and World Bank partnership to reduce pollution and promote sustainable development—and Türkiye’s post-earthquake recovery programme, enhancing protective services for women and children. In Albania, projects revitalise cultural heritage and advance digital justice, while in Kosovo, new university infrastructure supports higher education.

In Georgia, AUMCO facilitates the Eastern Partnership European School and strengthens rule of law and digital health access. Across Central Asia, activities range from health system strengthening in Uzbekistan to hazardous waste management in Tajikistan. AUMCO also supports UNOPS’ global Water, Environment, and Climate portfolio, reinforcing its role as a regional and thematic centre of excellence.

**About the Country/Multi-Country Office**
Uzbekistan Office

Since establishing its presence in Tashkent in 2023, UNOPS has been supporting healthcare infrastructure and service delivery across Uzbekistan. Key initiatives include: - COVID-19 Emergency Response – Strengthening resilience to pandemics by upgrading over 150 Sanitary-Epidemiological Committee facilities. The project delivers infrastructure improvements, diagnostic equipment, an ICT-based national epidemiological surveillance system, and expanded patient treatment capacity. - Oncology Services Development – Enhancing access to quality cancer care by equipping 14 regional hospitals with advanced medical, diagnostic, radiological, and ICT tools, establishing a national cancer registry, and providing capacity building for medical staff. - Hospital Infrastructure Design in Kashkadarya – Supporting healthcare reform through feasibility studies, site investigations, and technical designs for new hospitals in Karshi and Beshkent, aligned with national and international standards. Through these efforts, UNOPS is helping Uzbekistan strengthen its health systems and improve the quality of care for its citizens.

**Job Specific Context**
The Support Services Senior Officer will play a crucial role in ensuring the effective and efficient management of all support services within the UNOPS Tashkent office. This includes overseeing HR, finance, office procurement, logistics, administration, security and ICT services, ensuring compliance with UNOPS rules and regulations, and contributing to the overall success of projects and activities in Uzbekistan. The role requires strong leadership, analytical, and problem-solving skills, as well as the ability to work collaboratively with diverse teams and stakeholders.

**Role Purpose**
Under the direct supervision of the Country Manager, and the overall guidance of the Head of Support Services, the Support Services Senior Officer is responsible for the effective management and coordination of all support services within the UNOPS Tashkent office. This includes HR management, finance, office procurement, logistics, administration, security and ICT services. The role ensures compliance with UNOPS rules and regulations, promotes a culture of efficiency and accountability, and contributes to the overall success of projects and activities in Uzbekistan.

**Functions / Key Results Expected**
1. Operations management

Management of the Operations/Support Services of the Office, namely HR, Finance, Office Procurement, Logistical, Administrative and ICT Services - facilitating effective, efficient and consistent support service provision to projects and all activities under the Office.

Collaborate with relevant colleagues to identify the need, determine cost and pro-actively plan all Office support services.

Monitor and supervise all aspects of operations to ensure compliance with corporate strategies, UNOPS rules, regulations, policies, and standards of accountability, ethics and integrity and achievement of results. Ensure proper implementation of standards and operating procedures

Monitor effectiveness of support services, to ensure optimum client service and satisfaction. Drive timely readjustment and improvements of the operations.

Seek relevant input from AUMCO Head of Support Services, AUMCO Team L