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Support Officer - Port Sudan
Administration/Finance
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Full Description
**Department:** Funding and Services
**Duty Station:** Port sudan, Sudan
**Contract Type:** Full-time (100%)
**Preferred start date:** 1st of July 2026
## **Mission**
Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.
## **Role**
Under the supervision of the Head of Support, the Support Officer provides operational and technical support across finance, human resources, logistics, procurement, and administration. He/She ensures that Geneva Call’s policies, donor requirements, and national regulations are correctly applied in daily support operations, contributing to transparent, compliant, and efficient processes. The Support Officer acts as a key liaison between programme and support teams, ensuring timely coordination, accurate documentation, and smooth workflow across support functions.
## **Work Relations**
The position reports to the Head of Support and works closely with the Finance, HR, Logistics, Procurement, and Programme teams. The role also liaises with suppliers, service providers, banks, auditors, and relevant authorities as needed, while coordinating with HQ Support units, including Finance, HR, Logistics, and Procurement, for technical guidance.
## **Duties and Responsibilities**
**1. Finance and Budget Support**
- Prepare payment requests and vouchers, ensuring completeness and compliance.
- Support budget preparation and monitoring; track variances and flag issues.
- Ensure timely and accurate cash/bank reconciliations.
- Contribute to monthly financial reports and documentation.
- Assist in internal and external audits and ensure follow-up on recommendations.
- Support cash-flow forecasting and requests to ensure sufficient liquidity.
**2. Human Resources and Administration**
- Maintain personnel files, contracts, leave records, and other documentation.
- Support recruitment processes: postings, scheduling, candidate communication.
- Assist with onboarding and exit processes, ensuring documentation is complete.
- Support payroll preparation (attendance, leaves, allowances).
- Coordinate administrative tasks such as utilities, office maintenance, and travel arrangements.
- Ensure HR procedures comply with labour laws and GC policies.
**3. Procurement and Logistics**
- Conduct procurement processes according to GC and donor policies.
- Prepare RFQs, collect quotations, and draft bid comparison tables.
- Maintain procurement, supplier, and contract records.
- Manage fleet, fuel, and maintenance planning.
- Keep asset and inventory registers updated.
- Provide logistical support for field missions, trainings, and meetings.
**4. Compliance and Reporting**
- Ensure systematic filing of finance, HR, procurement, and logistics documentation.
- Support implementation of internal control procedures.
- Contribute to compliance monitoring and donor reporting.
- Follow up on audit and compliance recommendations.
- Help update and improve tools, templates, and SOPs.
**5. Coordination and Capacity Building**
- Identify inefficiencies and propose practical improvements.
- Coordinate daily activities across support and programme teams.
- Provide guidance to assistants or field-based admin staff.
- Serve as focal point between the country office and HQ support units.
- Support training sessions on financial, procurement, and administrative processes.
## **Requirements**
**Education (Essential)**
- Bachelor’s degree in finance, Business Administration, logistics or related field.
**Education (Desirable)**
- Additional training in accounting, HR, or procurement management is an advantage.
**Experience (Essential)**
- 4–6 years of experience in finance, HR, procurement, logistics, or admin roles.
- Experience ensuring compliance with donor or internal control procedures.
- Familiarity with national labour laws and procurement regulations.
- Experience working in or supporting international NGO operations.
- Experience coordinating across departments.
**Experience (Desirable)**
- Experience with ERP systems (e.g., Microsoft Dynamics 365).
- Experience in humanitarian settings or conflict-affected regions.
- Experience in procurement management or audit support.
**Job related competencies**
- Strong understanding of financial and administrative procedures.
- Good knowledge of procurement cycles and donor regulations.
- Excellent organisational skills and attention to detail.
- Proficiency in Microsoft Office, espec
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