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Safety & Security Manager
Monitoring and EvaluationSafety and Security
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Full Description
**Job Title:** Safety & Security Manager
**Work location:** Geneina, West Darfur
**Location Type:** Roving – All locations in Sudan and Chad
**Reports To:** Country Director, World Relief Sudan (WRS)
**Direct Reports:** None
**Technical Reporting:** Receive technical guidance from the WR Global Safety & Security Manager and advise the WRS SMT on safety and security.
**Department:** Security
**ORGANIZATION SUMMARY:**
World Relief is a global humanitarian organization whose mission is to boldly engage the world’s greatest crises. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
**POSITION SUMMARY:**
The Safety and Security Manager (SSM) is responsible for establishing, maintaining, and strengthening World Relief Sudan’s safety and security management system across all operational areas.
The role ensures that appropriate policies, procedures, and controls are in place to enable safe and effective program delivery in complex and high-risk environments. The SSM provides analysis, guidance, training, and oversight to support informed decision-making, balancing program criticality with risk management.
The SSM reports to the Country Director who retains accountability for safety and security. The SSM reports technically to the Global Safety and Security Manager in Home Office.
**ROLE & RESPONSIBILITIES:**
***1. Security Systems & Risk Management***
- Lead the development, implementation, and continuous improvement of the country safety and security framework
- Establish and maintain risk assessments, security plans, and SOPs across all operational areas
- Maintain and regularly update location-specific risk levels based on evolving context
- Establish movement and access protocols linked to risk levels
- Ensure risk levels are integrated into organizational systems and tools (e.g., travel approval platforms)
- Ensure that approval workflows are aligned with risk levels, enabling decentralized decision-making with appropriate controls
- Conduct periodic security reviews and system audits to ensure compliance and effectiveness
***2. Security Analysis & Advisory Support***
- Provide ongoing context analysis and security briefings to senior leadership
- Advise the Country Director and SMT on risk exposure, mitigation options, and operational trade-offs
- Support decision-making by presenting clear, practical, and actionable security recommendations
- Balance program criticality and access needs with risk management considerations
***3. Incident Management & Crisis Response***
- Serve as the lead technical advisor during security incidents and crises
- Support the Country Director and Crisis Management Team with:
- Incident analysis
- Response options
- Evacuation planning
- Act within delegated authority during crisis situations as required
- Ensure timely incident reporting, documentation, and communication
- Lead after-action reviews and incorporate lessons learned into systems and procedures
***4. Training & Capacity Building***
- Develop and deliver security training programs for all staff, including HEAT-related content
- Ensure all staff understand:
- Personal safety practices
- Movement procedures
- Emergency protocols
- Maintain records of staff training, including completion dates and required refresher timelines
- Ensure refresher trainings are scheduled and tracked in line with organizational standards
- Build capacity of managers and field teams to effectively manage security risks
***5. Field Support & Oversight***
- Conduct regular field visits to assess security conditions and implementation of protocols
- Provide practical guidance on:
- Movement planning
- Site safety
- Risk mitigation measures
- Support field teams in adapting security measures to local contexts
- Identify gaps and recommend practical improvements
***6. External Coordination & Access***
- Maintain relationships with:
- Security networks
- NGOs and UN agencies
- Relevant authorities
- Participate in security coordination forums to stay informed of emerging risks and access constraints
- Support safe and principled access to operational areas
***7. Compliance & Standards***
- Ensure alignment with World Relief global security policies and standards
- Support internal and external audits and compliance reviews
- Ensure consistent application of minimum operating security standards across all locations
- Lead and model an approach to leadership and service.
- Foster a culture of compassion, integrity, and excellence across all operations.
***8.
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