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Routine Data Quality Audit (RDQAs) Consultant – Ethiopia (Addis Ababa & Hawassa) – 2026
Information ManagementHealth
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Full Description
Tiko Africa is a non-profit organisation founded in 2014, dedicated to empowering adolescent girls and young women (AGYW) aged 15–24 in low-income communities. Our work focuses on improving the sexual and reproductive health (SRH) of AGYW in Sub-Saharan Africa, addressing the “Triple Threat” of early pregnancy, HIV, and sexual and gender-based violence (SGBV).
In Ethiopia, Tiko partners with private franchised and non-franchised health facilities, public health facilities, and local government authorities (AACAHB and Hawassa City Health Department (HCHD)). Through these partnerships, Tiko ensures AGYW have access to high-quality HIV, SRH, SGBV, and mental health services supported by high-quality and verifiable data.
Tiko Africa seeks a qualified consultant to conduct routine, systematic Data Quality Audits (RDQAs) and facilitate Strategic Data Review Sessions at Tiko-supported health facilities in Addis Ababa and Hawassa.
## Scope of Work
1. Coordination and Joint DQA Participation:
Working closely with Tiko, the consultant will support coordination with local government authorities (AACAHB, HCHD, and respective Sub-City Health Offices) to facilitate and participate in joint on-site RDQA activities.
2. On-Site RDQA Execution:
Conduct full on-site RDQA processes, including data extraction, tallying, and comparative verification between services reported on the Tiko platform and official primary source registers (HMIS).
3. Document key process observations, facility capacity gaps, and the condition of health records at facilities visited. The RDQA must also include documentation of broader contextual factors (e.g., donor funding shifts or new health policies) that could impact data quality or service delivery.
4. Root Cause Analysis and Action Planning:
Identify the root causes of discrepancies (e.g., staff attitude, stock-outs, misunderstanding of the Tiko app, transcription errors, or intentional data falsification). Findings must be triangulated, and corrective action points must be developed collaboratively with facility staff.
5. Reporting:
Submit compiled raw data and clean datasets, along with a detailed Comparative Checks Report documenting all variances, root causes, and recommended corrective actions.
6. Follow-Up:
Conduct structured post-RDQA follow-ups to ensure all action points have been addressed before the next audit cycle.
7. Support for Facility Data Review Sessions:
Support Tiko in executing quarterly Facility Data Review Sessions involving facility in-charges, providers, data personnel, Health Extension Workers (HEWs), and Tiko staff. The consultant will present performance trends, demand generation trends, and Quality Assurance (QA) findings, linking data discrepancies to Facility Improvement Plans (FIP).
## Objectives of the Routine Data Quality Audits (RDQAs)
- Verify the accuracy of reported data against national HMIS tools and data.
- Identify gaps and drive continuous performance improvements.
- Ensure that previous action points are fully addressed before the next audit cycle.
## Methodology
- Quantitative verification of registers and service counts using RDQA tools.
- Data triangulation across:
- Tiko Platform Data
- Facility Source Documents (Primary Registers)
- National Health Information System (DHIS2)
- Qualitative root cause analysis interviews.
- Follow-up and gap closure activities.
- Participatory Facility Data Review Sessions.
## Deliverables
Project Inception
- Time Frame: By June 4, 2026
- Deliverable:
- Inception Report (.ppt slide deck) including:
- Team structure
- Work plan
- Risk matrix
- Strategy for engaging AACAHB/HCHD officials
Monthly RDQAs & Follow-ups
- Time Frame: By the 25th of every month
- Deliverables:
1. Final Cleaned Dataset (Tiko RDQA tools)
2. Individual Facility Reports (Variances & Root Causes)
3. Action Point Tracker detailing:
- Closed items
- Pending items
- Overdue items
- Evidence of resolution
Quarterly Data Review
- Deliverable:
- Quarterly Facility Data Review Report summarising:
- Deep-dive sessions
- Attendees
- Performance trends discussed
- Commitments made
Quarterly Systemic Analysis
- Deliverable:
- Quarterly Strategic Insights Report highlighting:
- Cross-division patterns
- Systemic gaps
- Areas requiring high-level Tiko intervention
## Technical Requirements
1. Demonstrable experience conducting routine data quality audits for NGOs or development projects in Ethiopia, particularly in the health or M&E sector.
2. Strong local operational presence in Addis Ababa and Hawassa.
3. In-depth technical knowledge of Ethiopian FMoH HMIS/DHIS2 tools/registers.
4. Submission of:
- Detailed activity plan
- CVs of proposed key staff
- At least three client references
5. Familiarity with digital data collection tools such as KoboToolbox, ODK, or SurveyCTO.
6. Willingness to work with other technology systems used by Tiko.
## Evaluation Criteria
- Technical proposal (80%)
- Understanding of scope
- Methodology
- Team experience
- Work plan
- Budget / Value for Money (20%)
- Cost realism
- Value for money
## Ethics, Confidentiality, and Data Ownership
The consultant must comply with the Ethiopian Proclamation on Data Protection and MoH ethical guidelines. All data remains the property of Tiko Africa and must be handled with strict confidentiality.
## Duration of Assignment
June 2026 – December 2026, with the possibility of extension based on performance.
## Expected Coverage
The RDQAs will be conducted across Tiko-participating health facilities in Addis Ababa and Hawassa Cities. The exact number of facilities may vary by month and will be communicated in advance by Tiko to support planning and costing.
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