job

Regional Staff Counsellor, P-4, FT, Panama City, Panama, LACRO, Post 00117052

Organization UNICEFType FULL TIMEPosted 15 May 2026
UNICEFchildrenhumanitarianjob
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Full Description

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to a Future UNICEF is striving for a work environment where staff wellness, resilience and work-life balance are integrated parts of the organizational culture. Due to the nature and location of their work, UNICEF staff are frequently exposed to high levels of day to day, cumulative stress, including those stressors related to their workload as well as the demands related to living and working in multicultural, often unstable and insecure, environments. The Regional Staff Counsellor (P-4) in the Latin America Caribbean region will contribute towards the development of a corporate framework for staff well-being and promote its implementation at the regional level. The framework will identify activities aimed at: raising awareness about healthy work practices; improving the work-life balance of UNICEF staff; facilitating the provision of assistance to staff/family experiencing work-related and/or personal problems; facilitating the provision of immediate support following a traumatic incident. As the Latin America Caribbean region is prone to emergencies, there is a need for frequent support across the region. The Regional Staff Counsellor will work in coordination with the network of UN counsellors globally. Frequent field missions and/or virtual sessions as well as close collaboration with Country Offices are required. How can you make a difference? Key functions, accountabilities and related duties/tasks: • Under the technical guidance of the Chief Staff Wellbeing, and the supervision of the Regional Chief of People and Culture, the Regional Staff Counsellor will facilitate the development, implementation and coordination of a corporate framework aiming at improved staff well-being regionally and possibly globally. • Facilitate the provision of effective psycho-social support to staff, leadership, managers and individual staff, prioritizing emergency locations with the aim to mitigating stress and boost protective factors. • Provide Critical Incident Stress Management to groups and/or individual staff following critical incidents. A holistic approach to critical incident management is used and may include services such as practical support, psycho-education, psychological first aid, strategic advice to leadership, family support and individual or group interventions. • Training and awareness raising on staff well-being related topics. • Monitoring and oversight: Provide on a quarterly basis statistics and trends on issues related to staff well-being, whilst maintaining confidentiality. Alert the Regional Chief of People and Culture on trends that may be of concern in offices or offices requiring targeted support or managerial intervention. Capture lessons learnt and best practices for dissemination as appropriate. If you would like to know more about this position, please review the complete Job Description here:  Job Description To qualify as an advocate for every child you will have… Minimum requirements: • Education: An Advanced/Postgraduate University Degree or equivalent in psychology, counselling, psychology, clinical psychology, psychiatry (medical or nursing), marriage and family therapy, or social work with evidence of training in mental health counselling is required. A Bachelor or equivalent (First Level University Degree) in a relevant area combined with 2 additional years of relevant work experience may be accepted in lieu of an advanced university degree. • Work Experience: At least eight years of national and especially international professional experience in staff support, mental health, cross cultural communications, counselling, and related areas, preferably gained within the UN system or international development/humanitarian aid sector. • Skills: Psychosocial assessment, Training and Technical Supervision, Critical Incident Stress Management, e-learning and Webinars experience. • Language Requirements: Fluency in English an

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Regional Staff Counsellor, P-4, FT, Panama City, Panama, LACRO, Post 00117052 — UNICEF | May 2026 | Dev Procure