Recruitment & Operations Specialist, Global People Operations

**Recruitment & Operations Specialist, Global People Operations**

*Location: Delhi, India; Manila, or Philippines;*

**About IDinsight**

*We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to improve lives with data and evidence. We transform how the world fights poverty.*

IDinsight is a global nonprofit that equips leaders with the data, evidence, and technology to improve lives at scale. We partner with governments, NGOs, multilaterals, and funders to support decisions at every stage of their impact journey – from bold pilots to nationwide scale-ups. Our teams bring rigorous evidence and practical insights so leaders can make informed decisions that truly change lives. With our partners, we are pioneering the next frontier of social impact, where data and technology accelerate progress for millions.

We help leaders overcome the three main barriers to impact:

1. Figuring out what works
2. Learning and improving
3. Reaching and operating at scale

We work in multiple countries across Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact, we:

- Support our partners with the full ‘data and evidence’ value chain – from primary data collection to data systems, monitoring, evaluation, and learning tools, and data science
- Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches
- Create cutting-edge AI-for-good products that make the delivery of social interventions and learning tools more cost-effective and scalable

Our diverse, growing team of roughly 250 outstanding colleagues operates in nearly two dozen countries around the world. Learn more about our mission and values at www.IDinsight.org.

**About the Recruitment & Operations Specialist, Global People Operations role**

Our Global Operations team is the fuel maintaining a uniquely dynamic and high-achieving multicultural, multi-continental team at the cutting edge of how evidence is used to improve global development programs. This team’s mandate is to attract top talent, create the best place to thrive at work, and build the systems to allow IDinsight teams to achieve social impact.

Our team is currently looking for a Recruitment & Operations Specialist, Global People Operations. This role would be a great fit for someone who thrives working in a fast-paced, high-energy, get-it-done environment and is excited to grow professionally alongside a high-performing team. An ideal candidate is someone who has a strong recruiting foundation and a passion for connecting exceptional people to meaningful work.

**Responsibilities**

Reporting to the Manager of Global Operations based in Nairobi, Kenya, and working with our Global and Regional Operations teams, the Specialist will be responsible for the following workstreams:

**Owning Org-Wide Recruitment:**

- Lead and oversee global recruiting drives for teams hiring across multiple geographies, in conjunction with the Global Operations team.
- Lead organizational recruitment initiatives to ensure IDinsight teams are achieving their hiring goals; execute on global recruiting strategies to ensure IDinsight is finding and winning the best talent in the sector
- Partner with regional operations and functional teams to understand hiring needs and provide timely, high-quality support
- Manage end-to-end recruiting processes, including job postings, candidate screening, interview coordination, and offer management
- Track recruiting metrics and pipeline data to inform hiring decisions and improve process efficiency

**Improving Recruitment Processes:**

- Analyze recruiting metrics and pipeline data to identify process improvements and enhance efficiency
- Develop and maintain global recruiting strategies, including building and nurturing relationships with US, UK, and other international universities to connect with students and plan global recruiting events
- Continuously optimize the Applicant Tracking System (ATS) for better data integrity and positive candidate experience

**People Experience & People Operations:**

As a secondary focus to recruitment, this role will also contribute to other workstreams led by the Global People Ops team and act as a reliable execution partner across people operations workstreams, stepping in where needed to move priorities forward and ensure strong follow-through. These could include:

- **Onboarding:** Coordinate onboarding logistics and materials, maintain onboarding content and systems, and support onboarding sessions as needed. Ensure new hires have what they need to get started smoothly.
- **Employee Transitions:** Support the coordination and tracking of