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ICT Analyst - ICT Project Management
UNOPSUnited NationsInformation and Communications TechnologyAssociateICA - LICA - Specialist - Retainer
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Full Description
**Job Highlight**
This is an excellent opportunity to contribute to the improvement of healthcare infrastructure in Uzbekistan through the application of ICT expertise. The position offers exposure to high-profile projects, cross-cultural collaboration, and professional development opportunities in ICT project management, stakeholder engagement, and technical implementation within the UN system.
**About the Region**
The Europe and Central Asia Regional Office (ECR), based in Geneva, is responsible for the effective management, coordination and oversight of UNOPS operations across the region. The ECR region spans the Western Balkans, Ukraine and Eastern Europe, Central Asia, South Caucasus, and Türkiye, where UNOPS works with partners to achieve sustainable impact in health, education, environmental management, housing, rule of law, good governance, economic development, and social inclusion. With a wealth of experience in procurement, infrastructure, project and grant management, UNOPS in the region directly implements projects, provides technical advisory services and capacity building to advance the Sustainable Development Goals in support of national governments.
**About the Country/Multi-Country Office**
Since opening in 2019, the UNOPS Austria Multi-Country Office (AUMCO) in Vienna has served as a hub for operations across 12 countries in South-East Europe, Türkiye, the South Caucasus, and Central Asia. AUMCO delivers technical expertise, operational support, and sustainable infrastructure solutions for governments, donors, and international financial institutions. Flagship initiatives include Blueing the Black Sea—a GEF and World Bank partnership to reduce pollution and promote sustainable development—and Türkiye’s post-earthquake recovery programme, enhancing protective services for women and children. In Albania, projects revitalise cultural heritage and advance digital justice, while in Kosovo, new university infrastructure supports higher education. In Georgia, AUMCO facilitates the Eastern Partnership European School and strengthens rule of law and digital health access. Across Central Asia, activities range from health system strengthening in Uzbekistan to hazardous waste management in Tajikistan. AUMCO also supports UNOPS’ global Water, Environment, and Climate portfolio, reinforcing its role as a regional and thematic centre of excellence.
**Job Specific Context**
This position operates within a dynamic healthcare environment, supporting critical ICT infrastructure projects aimed at strengthening healthcare service delivery across Uzbekistan. The role is essential in providing technical support, managing ICT contracts, and facilitating effective communication between UNOPS, the Ministry of Health, and other key stakeholders. The ICT Analyst will contribute to the successful implementation of ICT solutions that enhance healthcare services and improve patient outcomes.
**Role Purpose**
Under the direct supervision of the Partnership Advisor, the ICT Analyst is responsible for efficient and effective ICT management and support, ensuring the successful technical implementation of ICT projects, effective management of ICT contracts, and smooth liaison between stakeholders.
**Functions / Key Results Expected**
1. ICT technical implementation
• Support the supervisor to conduct stakeholder analysis and mapping exercise and document key personas, priorities and interests as well as technical capacity.
• Assist with the landscape analysis against the captured requirements to assess options available in country / region as well as off-the-shelf solutions.
• Attend meetings with partners and other stakeholders and engage in discussions on identifying the user requirements, development, operation and maintenance of the IT products.
• Prepare clear and concise specifications and documentation that communicates requirements to service providers using industry standard approaches.
• Review technical plans prepared by partners and provide comment on feasibility and soundness of the proposed plans
• Undertake unit and other forms of technical testing of business applications, ensuring that business applications work as intended and provide support in ensuring the applications are optimized in terms of performance and usability.
• Suggest new approaches and/or tools that may be used to improve testing.
• Adequately document all work activities, including specifications and test plans.
• Contribute through evidence-based opinions during technical sessions with external developers and vendors and provides feedback to the supervisor on established design standards.
2. ICT contracts and evaluation
• Contribute to development of technical specifications (ToR) for the procurement and delivery of IT products and solutions, including cost estimation.
• Supporting vendor evaluation and selection process.
• Support the supervisor to design optimal delivery and payment schedules to ensure iterative relea
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