HR Associate

**Job Highlight**
The HR Associate supports end-to-end recruitment and HR administration processes, ensuring compliance with UNOPS policies and efficient talent acquisition practices. The role provides guidance on HR systems, contracts, performance management, benefits, and personnel processes while supporting workforce planning, onboarding, and policy implementation. In addition, the position contributes to knowledge sharing, training initiatives, and continuous improvement of HR practices, helping strengthen organizational effectiveness, client service, and compliance across the business unit.

**Job Specific Context**
The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world.  UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peacebuilding, humanitarian and development projects.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

UNOPS Bangkok Support Office is a common back office for UNOPS units in Thailand, providing local shared operational and administrative services, ICT, protocol support, liaison with the consular services of the Ministry of Foreign Affairs, local HR and procurement support, and facility management at UNESCAP premises, delivered through harmonized processes and common service arrangements to ensure efficiency, consistency, compliance, and effective business operations.

Under the direct supervision of the functional supervisor, the Administration Senior Associate, and the overall direction of the GSSC Director, as well as the technical guidance of PCG, the HR Associate is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee and talent management, i.e. recruitment, learning, performance management, transition, organizational development, and contract management. S/he serves as the first contact for internal and external clients in resolving questions on processes and procedures and provides guidance and information related to HR initiatives and services to a wide range of UNOPS clients.

**Role Purpose**
1. Talent Acquisition and Administration

• Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.

• Actively participate in work force planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation, longlisting, testing and interviews, formal approvals, selection minutes, reference checking, fee calculation, offers and rejections, and updating recruitment on-line information system.

• Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.

• Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).

• Research precedents and present recommendations to the supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.

• Establish and maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance, approvals and timely workflows

• Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems.

• Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

• Set up and maintain reference files/records.

• Follow up or process payroll verification.

• Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions.

• Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business units.

2. Support to policy development and implementation

• Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, r