job
Gender and Inclusion Caseworker
Organization Shining Hope For CommunitiesLocation KenyaType FULL TIMEPosted 18 May 2026Deadline 22 May 2026 ⚠️
Program/Project ManagementProtection and Human Rights
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Full Description
**Rank:** Field Staffs
**Grade:** G3
**Section:** Member/Client Services
**Department:** Essential Services - Gender
**Location / Work station:** Kibera/Mathare
**Working Hours:** Monday – Friday | 8.00 AM – 5.00PM, 2 Saturdays a month
**Reports to:** Gender and Inclusion Program Officer
**Direct reports:** Community champions/Community Health promoters/Community children volunteers
## **Job Purpose:**
To be responsible for managing the GBV case management component and child protection work, including the database registrations and case follow-ups.
## **Key Responsibilities and Job Dimensions**
### **Responsibilities**
- Perform an assessment to gain background information and obtain psychosocial information to every new case reported.
- Perform administrative tasks such as compiling and maintaining case file.
- Carryout regular monitoring with follow-ups and review progress of cases in a timely manner.
- Support in provision of basic counselling and general case management services.
- Coordinate the care services given to the client – medical examination, reporting to the police or linking to legal authorities to ensure arrest is made to the perpetrator.
- Identify children at risk and refer them to appropriate services and support.
- Conduct sessions and trainings in school - rights of children clubs (ROC) - life planning skills, SRH, Gender issues etc.
- Refer/link the client with medical, legal and social services to ensure full recovery and justice for the client.
- Take necessary steps to ensure that the client receives adequate care and protection.
- Organize awareness campaigns in the community by conducting door to door sensitizations, schools’ awareness campaigns and community outreach forums on sexual and Gender violence.
- Build and maintain partnerships and collaboration with other GBV partners and relevant stakeholders.
- Identify cases of concern (girls, boys and women) in the community liaising directly with other service providers present in the area (health and /or legal providers, etc.) and host community most vulnerable women, families and children.
- Assist in the developing of services mapping and functional referral pathways.
- Apply principles appropriately to age and gender needs with specialized counselling support for GBV survivors (young children, adolescents and women) respecting the principles of confidentiality and do no harm.
- Conduct interviews, needs assessment and develops in collaboration with the Program Officer individual case management action plans and indicates cases for legal prosecution, ensures implementation, referrals, follow-up and case closures (if and when appropriate) in a timely manner.
- Ensure regular monitoring with follow-up and reviews progress of cases.
- In charge of SUN Gender desk in specific sites
- Training SUN gender champions on Gender, GBV and SGBV issues.
- Diploma in Social Sciences, Social Work, Gender Studies or related field of studies.
- Additional training in child protection work.
- Trainer by proffession in life planning skills, gender issues, SRH and young mentor will be added advantage.
- Excellent verbal and written communication skills
- Interviewing and Note taking skills
- Respect confidentiality standards and the dignity of beneficiaries, demonstrating and safeguarding ethics and integrity.
- Familiarity with human rights and gender related protection issues especially focused on violence, exploitation and abuse of girls, boys and women.
- Excellent organizational skills, independent, disciplined, with initiative and an ability to work under pressure and to prioritize work
- About 4 years’ experience in case management/child protection.
## **Job Competencies (Knowledge, Experience and Attributes / Skills).**
### **Academic Qualifications**
- Diploma in Social Sciences, Social Work, Gender Studies or related field of studies.
### **Professional Qualifications**
- Additional training in child protection work.
- Trainer by proffession in life planning skills, gender issues, SRH and young mentor will be added advantage.
### **Other required qualifications (unique/job specific)**
- Excellent verbal and written communication skills
- Interviewing and Note taking skills
- Respect confidentiality standards and the dignity of beneficiaries, demonstrating and safeguarding ethics and integrity.
- Familiarity with human rights and gender related protection issues especially focused on violence, exploitation and abuse of girls, boys and women.
- Excellent organizational skills, independent, disciplined, with initiative and an ability to work under pressure and to prioritize work
- About 4 years’ experience in case management/child protection.
### **Functional Skills:**
- Adopting practical approaches
- Making decisions
- Checking things
- Taking action
### **Behavioral Competencies/Attributes:**
- Establishing rapport
- Following procedure
- Upholding standards
- Understanding people
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