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Facilitation Services for Knowledge Management Workshop
Monitoring and EvaluationHIV/Aids
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Full Description
**1. BACKGROUND AND CONTEXT**
The EpiC project is implemented in Thailand to strengthen HIV prevention, care, and support
services for key populations. EpiC builds on the foundation laid by its predecessor, the
LINKAGES project, which has operated in Thailand since 2015. Together, these two projects
represent over a decade of sustained programming, partnership, and impact in Thailand's HIV
response.
As EpiC approaches a significant programmatic milestone, the project recognizes the importance
of systematically capturing and documenting the knowledge, experiences, and achievements
accumulated over this period. This institutional memory — expressed through success stories,
milestone narratives, and evidence of impact — is critical for organizational learning, advocacy,
and the continuity of effective programming.
To this end, EpiC Thailand is seeking an experienced facilitator to design and lead a two-day
Knowledge Management (KM) Workshop scheduled for June 8–9, 2026, in the greater Bangkok
area. The workshop will engage EpiC Thailand partners — particularly Monitoring & Evaluation
(M&E) and Communication staff — in a structured and participatory process to surface,
document, and synthesize the most significant stories, achievements, innovations, and milestones
from the LINKAGES and EpiC project periods.
**2. WORKSHOP OBJECTIVES**
The Knowledge Management Workshop aims to:
• Facilitate a structured reflection on ten years of programming under the LINKAGES and
EpiC projects;
• Support participants in identifying, shaping, and documenting key success stories and
impactful evidence from M&E and communications perspectives;
• Map and validate major program milestones, innovations, and achievements across
thematic areas;
• Build participants' capacity and confidence in knowledge documentation and storytelling
techniques;
• Produce workshop outputs that can be directly used for donor reporting, advocacy,
learning products, and organizational memory.
**3. SCOPE OF WORK**
3.1 Pre-Workshop Preparation
• Hold a briefing session with the EpiC team to understand program history, key thematic
areas, existing documentation, and participant profiles;
• Review available program documents, reports, and data to inform the facilitation design;
• Design a two-day Knowledge Management facilitation plan using participatory and
reflective methodologies appropriate for M&E and communications practitioners, taken
into account requests from FHI 360’s Knowledge Management and Monitoring and
Evaluation teams;
• Develop session guides, facilitation tools, story collection templates, and all supporting
materials;
• Submit the draft facilitation plan to EpiC for review and approval at least five working
days before the workshop.
3.2 Workshop Facilitation (June 8–9, 2026)
• Lead facilitation of the full two-day Knowledge Management Workshop, conducted in
Thai;
• Guide participants through structured reflection activities to surface and document
success stories, achievements, innovations, and milestones;
• Apply participatory knowledge management methods such as Most Significant Change,
Story Harvest, timeline mapping, and peer documentation exercises;
• Facilitate small group and plenary sessions that draw out both qualitative narratives and
quantitative evidence to document and demonstrate 10 years of impact appropriate for
project closeout knowledge products.
3.3 Post-Workshop Deliverables• Compile and refine the success stories, milestone narratives, and achievement summaries
collected during the workshop;
• Prepare a comprehensive Knowledge Management Workshop report, including an
annotated timeline of key milestones, a curated set of success stories, and thematic
highlights from each project phase;
• Submit all final deliverables within 10 working days of the close of the workshop.
**4. DELIVERABLES**
1\. Approved two-day facilitation plan with session guides, tools, and story collection
templates;
2\. Full facilitation of the Knowledge Management Workshop (June 8–9, 2026);
3\. Comprehensive KM Workshop report in English, including: an annotated 10-year
milestone timeline, a minimum of five documented knowledge products/success stories,
and a thematic summary of achievements across the LINKAGES and EpiC project
periods;
4\. All workshop materials, slides, and tools used during the sessions.
**5. REQUIRED QUALIFICATIONS**
Essential
• Minimum 5 years of experience in facilitating knowledge management, organizational
learning, or participatory documentation workshops
• Demonstrated knowledge of HIV programming, public health, or development programs
in Thailand
• Native or near-native fluency in Thai; ability to facilitate effectively and sensitively in
Thai
• Proven skills in knowledge documentation, storytelling, and qualitative data synthesis
• Experience working with M&E and communication practitioners in a workshop setting
• Strong interpersonal and group facilitation skills, with the ability to draw out narratives
from diverse
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