Programme Officer - Strategic Communications and Engagement

Position Title : **Programme Officer - Strategic Communications and Engagement**

Duty Station : **Bangkok, Thailand**

Classification : **Consultancy, Category A**

Type of Appointment : **Consultancy Contract (until 31 December 2026)**

Desired Start Date : **As soon as possible**

Closing Date : **08 June 2026 (11:59 PM, Bangkok Time)**

Reference Code : **CFA21060/2026**

**1. ORGANISATIONAL CONTEXT AND SCOPE:**

The Bali Process on People Smuggling, Trafficking in Persons and Related Transnational Crime (Bali Process) is a non-binding and state-driven process involving 49 members (countries and international agencies), including the United Nations Refugee Agency (UNHCR), the International Labour Organization (ILO), the International Organization for Migration (IOM) and the United Nations Office of Drugs and Crime (UNODC), as well as a number of observer countries and international agencies who participate in this voluntary forum. More information about the Bali Process can be found at www.baliprocess.net.
The RSO was established in 2012 to facilitate the operationalisation of the Regional Cooperation Framework (RCF) to reduce irregular migration in the Asia and Pacific region. The RSO aims to support and strengthen practical cooperation on refugee protection and international migration, including human trafficking and people smuggling, and other components of migration management in the region. The RSO is co-managed by the Australian and Indonesian Governments. More information can be found at www.rso.baliprocess.net.

**2. RESPONSIBILITIES AND ACCOUNTABILITIES**

Reporting to the RSO Programme Manager (Strategic Communications and Engagement), the Consultant will support RSO engagement, communication and advocacy activities and RSO strategic communications.

1. Support the delivery of the RSO Communications and Engagement Strategy, ensuring alignment with RSO Strategic Plan and Work Plan, and broader ecosystem in which the RSO operates.
2. Draft and contribute to the development of editorial content (news stories, blogs, profiles, videos) and support the management of all RSO digital engagement platforms, including the RSO website, social media, knowledge hub, and other identified communications channels.
3. Support editorial oversight and maintain high quality standards, technical accuracy and message coherence for any content posted or published on RSO digital engagement platforms.
4. Maintain and continuously improve the RSO’s core materials, including content on the RSO website, RSO calendar, core reference and briefing documents.
5. Support the coordination of the RSO Quarterly Highlights newsletter, social media and website editorial reports and other products, using KPIs to track performance, reach, and impact.
6. Provide support in the delivery of RSO Flagship Event the RSO Constructive Dialogue, working closely with the RSO Stakeholder Engagement, Partnerships and Events Team. Identify and conduct proactive communications and engagement activities with Bali Process and RSO stakeholders.
7. Work closely with colleagues to connect strategic objectives across RSO partnership and funding strategies, and key programmes including RSO Alumni Network, the Regional Information, Liaison and Outreach Network (RILON) Initiative and Secondees.
8. Support RSO in-house photography, design and adherence to style guide and brand guidelines. Protect and promote the RSO ‘brand’ ensuring appropriate recognition of our efforts is granted.
9. Represent the RSO and actively participate in various forums such as roundtables, conferences, webinars, meetings and capacity building activities.
10. Provide input to the RSO Impact Report and to RSO reporting for Bali Process Senior Official and Working Group Meetings, and broader publications and reports as required.
11. Support RSO strategic activities and documents, including RSO Strategy development and RSO Planning Days.
12. Support RSO internal communications function and outputs, including the RSO Intranet.
13. Provide administrative support for Communications and Engagement Team functions and outputs as required, including oversight of licenses and subscriptions.
14. Conduct weekly roundup on Top Headlines to support work of RSO team, and maintain RSO media monitoring service.
15. Support for RSO engagement with media as appropriate.
16. Maintain and oversee RSO publications stock.
17. Assist in the development and publishing of strategies, guidelines, policies and procedures for the RSO.
18. Explore and introduce innovative communication formats and digital tools to enhance engagement and accessibility of RSO outputs.
19. Develop and maintain professional relationships with Bali Process Member State government communications and media units and private sector communications and media and other companies as required with agreement from RSO Co-Managers.
20. Collaborate, develop and maintain cooperat