Country Operations Coordinator

THE ORGANIZATION
The Group for Transcultural Relations (GRT) is an Italian NGO, founded in Milan in 1968, dedicated to defending human rights and promoting mental health and psychosocial well-being in Italy and abroad. We regard diversity as an asset to be fostered within sustainable pathways to social inclusion. Our primary areas of intervention are community mental health, psychosocial support (MHPSS), child protection, gender-based violence (GBV), and migration rights. Our team mainly comprises professionals such as psychologists, educators, anthropologists, cultural mediators, psychiatrists, and social experts. In Milan, GRT operates the Transcultural Clinical Center, offering intake, clinical, and educational services to Italian citizens, refugees, unaccompanied minors, and individuals and families seeking protection in Italy. The GRT team also provides clinical supervision for service providers and advanced training courses for students and professionals, including Italy’s first School of Transcultural Psychotherapy, recognized by MIUR since 2001.

1\. Background
GRT is seeking a proactive and reliable Country Operations Coordinator to support the day-to-day coordination and operational follow-up of its Kenya programme. The position is intended to ensure strong in-country coordination, continuity of activities, operational follow-up, and communication with donors, teams, partners, consultants, authorities, suppliers, and service providers. While strategic oversight, donor engagement, programme direction, procurement oversight, compliance supervision, and key operational management functions remain under the responsibility of GRT HQ, the Country Operations Coordinator will support the implementation and coordination of country-level activities and serve as the main in-country focal point for operational continuity, logistical coordination, and procurement follow-up. The role combines coordination, operations support, procurement follow-up, liaison, administrative support, and logistical facilitation functions to contribute to the smooth implementation of programmes and organisational operations in Kenya.

2\. Purpose of the Position
The Country Operations Coordinator will support the effective implementation of GRT activities in Kenya by ensuring timely operational coordination, procurement and logistical follow-up, stakeholder communication, and day-to-day implementation support. The role requires a highly organised and solution-oriented individual capable of facilitating coordination, ensuring operational continuity, supporting communication between different actors, and addressing practical implementation challenges under the guidance of the HQ. The position is designed as a shared operational structure with responsibilities divided between in-country operational coordination functions and remotely managed strategic and compliance oversight functions from GRT HQ.

3\. Key Responsibilities

Programme Implementation, Reporting, and Activity Support
• Support programme teams in the implementation and follow-up of project activities.
• Monitor activity timelines, implementation schedules, deliverables, and follow-up actions related to programme implementation.
• Coordinate logistical and operational support for trainings, workshops, meetings, field visits, field assessment and project activities.
• Support coordination and communication with consultants, field teams, operational partners, and service providers involved in programme implementation.
• Coordinate the collection and consolidation of operational updates, implementation data, and activity information for internal reporting and donor reporting processes.
• Coordinates the preparation, follow-up, and timely submission of internal and donor reporting inputs in coordination with programme, finance, and management teams.
• Monitor implementation progress, reporting deadlines, deliverables, and pending programme-related action points, and ensure timely follow-up with relevant teams and stakeholders.
• Coordinate project proposals and concept notes preparations
• Oversee the organisation, quality control, and maintenance of programme-related operational and reporting documentation and filing systems.

Operations, Logistics, and Procurement Coordination
• Support the day-to-day operational coordination of GRT activities in Kenya.
• Coordinate office-related administrative and logistical arrangements where required.
• Support travel arrangements, accommodation, logistics coordination, and field movement planning.
• Coordinate operational and procurement-related follow-up with suppliers, service providers, consultants, and logistics actors.
• Support procurement processes and operational purchasing follow-up in coordination with HQ and finance teams.
• Support preparation, filing, and maintenance of procurement and operational documentation in compliance with internal procedures and donor requirements.
• Supervise