Beit Karam Site Manager (Aleppo)

**POSITION SUMMARY**

The Site Manager is responsible for the daily management and implementation of the site's organizational objectives. They drive the effective operation of Beit Karam programs and activities, upholding compliance, operational integrity, and a high standard of delivery. Working under the direction of the Regional Manager, the Site Manager plays a key role in advancing Karam's growth and impact.

The Site Manager leads the team at the Aleppo site, including program, communications, and finance functions, and is accountable for the performance, coordination, and alignment of all site activities. While functional staff operate within a matrixed reporting structure to their respective functional leads, the Site Manager ensures strong integration, clear accountability, and consistent execution across all departments.

They build and sustain strong connections with the community, ensuring that all its members, including Syrians returning home, are represented and actively engaged in Beit Karam’s programs and initiatives. The Site Manager champions Karam’s mission, vision, and values in all operations and interactions, serving as a crucial link between program implementation and strategy.

**RESPONSIBILITIES:**

**Programs and Activities**

- Ensure the implementation of Karam’s programs, activities, and initiatives led by the Aleppo office.
- Monitor program delivery across teams to ensure quality and consistency with objectives.
- Track program indicators and contribute to regular reporting.
- Identify opportunities to improve coordination, efficiency, and participant experience across functions.
- Promote learning, leadership development, and positive relationships among participants and staff.
- Ensure that Beit Karam maintains a safe, welcoming, and inclusive environment for all participants and visitors wherever it operates.
- Cultivate and grow the Karam work culture in Beit Karam, consistent with our core values.

**Outreach and Communication**

- Serve as a primary representative of the organization for activities led by the Aleppo office, including engagement with local authorities and community representatives, organizations, nonprofits, and NGO and UN leaders and stakeholders
- Build and maintain relationships with communities and displaced people to support participation in, and feedback on, Karam’s programs.
- Support outreach efforts that advance Karam’s mission and strengthen community trust and engagement.
- Communicate with a voice and approach that reflect Karam’s values of authenticity, expertise, bravery, and generosity.

**Operational and Cross-Functional Management**

- Oversee the site's daily operations, ensuring that all activities are executed effectively and aligned with Karam’s priorities.
- Provide leadership, coordination, and performance oversight across the site’s program, communications, and finance functions to ensure alignment and accountability.
- Ensure effective collaboration across teams by integrating site priorities with functional guidance from functional leads.
- Implement organizational strategy into coordinated implementation, ensuring consistency and quality across all functions.
- Maintain accurate records, documentation, and reporting to support accountability and transparency.
- Ensure compliance with organizational policies, procedures, and local regulatory requirements, in coordination with the Regional Manager.

**Financial and Human Resources Support**

- Oversee compliance with financial policies and procedures at the site, working closely with finance staff and central teams.
- Review site financial activity and budget tracking to ensure accuracy, compliance, and alignment with plans.
- Support supervision and performance management of staff, including monitoring performance in coordination with functional managers, supporting team onboarding and development, and promoting a positive, respectful, and safe work environment
- Provide structured feedback on performance evaluations of matrixed staff to ensure site-level accountability is reflected.
- Support recruitment and staffing decisions in coordination with functional leads.

**ABOUT US**

Beit Karam is a first-of-its-kind community organization for education, healing, and rebuilding in Syria. Founded in Aleppo, it is a home for possibility created for young people and families returning after years of displacement, as well as those who never left, to carry their communities forward. Beit Karam is where Syrian youth discover their potential, explore creative learning, and shape the future of their communities. It’s where people access training and mentorship, and find a space to heal from trauma.

This work is made possible through our partnership with Karam Foundation and Karam Evi, two organizations committed to restoring dignity and rebuilding futures across the Syrian diaspora.

Beit Karam deepens this mission by bringing it home. We believe in building not just what was lost, but wha